JackpotCity
JackpotCity Casino has been around for over two decades in the online gaming arena, owned by Baytree Ltd. This company also runs Royal Vegas Casino and Spin Casino. Launched in 1998 by Bayton Ltd, JackpotCity is one of the largest casinos in terms of revenue and is well established in New Zealand. The website is vibrant, featuring Toronto's skyline, and hosts a wide range of games. It offers higher daily limits for deposits and withdrawals compared to many other casinos we've evaluated. JackpotCity's customer support agents are responsive and ready to assist through live chat around the clock, although there is no phone support available.
Summary
This New Zealand casino holds a gaming license in New Zealand from the Kahnawake Gambling Commission and also keeps a license in Malta. The casino offers games from Microgaming and Evolution Gaming. It includes a generous welcoming bonus, although with relatively high playthrough obligations. Additionally, their support team is very responsive.
JackpotCity Review
Reviewing JackpotCity Casino, we will explore games, bonuses, and promotions offered, assisting you in deciding if joining is worthwhile when you're located in New Zealand.
Jackpot City licensing, safety, and trustworthiness
This Microgaming casino is sanctioned by both the Kahnawake Gaming Commission and the Malta Gaming Authority, ensuring high security and trust for New Zealand users.
The Kahnawake Gaming Commission is the sole online gambling regulator within New Zealand, licensing casinos operating within the Mohawk Territory of Kahnawake. It has existed since 1999, making it one of the oldest regulating authorities globally.
Several factors highlight the top-notch security at JackpotCity Casino. The casino carries the eCOGRA stamp of approval and is licensed by both the Malta Gaming Authority and the Kahnawake Gaming Commission regarding New Zealand. eCOGRA is a globally recognized organization and testing agency for online casino games.
JackpotCity Casino employs SSL encryption technology to secure players' personal and financial data, protecting them against fraud and unauthorized access. Moreover, it displays the official game payout percentages on its website, accessible via a link in the footer.
One of the few casinos licensed in New Zealand!
We were glad to see that JackpotCity holds a license from New Zealand's sole regulatory authority. This is further bolstered by its dual license in Malta's gaming jurisdiction.
The casino also carries an eCOGRA seal, confirming it has been vetted and deemed a safe site to join!
How I tested JackpotCity Casino?
When assessing a casino, I follow a specific process to decide if it's worth my time. Below, I share some insights into the process:
- Bonus and offers – Everyone loves freebies, but it's crucial to consider them carefully. Casino promotions often have wagering requirements, some of which might be challenging to meet.
- Register for an account – Signing up should be straightforward and quick, capturing all needed information without tedious steps.
- Deposit methods – A wide range of payment options is crucial. Does the casino support your preferred payment method, or will you need to find something else to use?
- Game selection – A reputable casino should offer hundreds of games across different categories, providing a diverse gaming experience.
- The play experience – Is the interface user-friendly and responsive? Does the casino have a mobile-friendly site or app? Most online gaming now happens on smartphones, so catering to mobile players is essential.
- Withdrawals – After depositing and playing, you need an easy way to cash out your winnings. The best casinos process withdrawal requests within 48 hours.
- Customer support – While you might not always need help, it's vital to have 24/7 support with various contact options and a professional team when you do need assistance.
JackpotCity Casino New Zealand Bonus – Up to C$1,600 in Offers
New players from New Zealand who register at JackpotCity Casino can enjoy a special welcome package spread over their first four deposits. The casino provides a 100% match bonus on each deposit, with a maximum limit of C$400 per deposit. The bonus is divided equally:
- First Deposit Bonus – 100% up to C$400
- Second Deposit Bonus – 100% up to C$400
- Third Deposit Bonus – 100% up to C$400
- Fourth Deposit Bonus – 100% up to C$400
After your first deposit to activate the bonus, JackpotCity Casino will also give you 2500 loyalty points to kickstart its rewards program. More details on this below.
To claim the JackpotCity Casino bonus from New Zealand, players must first register successfully by clicking any link on this page.
After setting up your account, you have seven days to claim your bonus by making the minimum required deposit of C$10. To receive the full bonus amount, you must deposit C$400 on each of your first four deposits.
Before withdrawing the JackpotCity Casino bonus, you must meet the wagering requirement associated with this bonus.
This requirement is 50 times the bonus amount. For instance, if you deposit C$10 on each of your first four deposits, you will receive a total of C$40 in bonuses.
To meet the wagering requirement, you must wager C$40 x 50, equivalent to C$2000, on online casino games at JackpotCity Casino. The casino allows a reasonable period of two months to use and wager your bonus.
Once you fulfill the wagering requirement, the remaining bonus balance will be moved to your Cash Balance, and you can then request a withdrawal using one of the available payment methods supported by JackpotCity Casino.
Promotions and Events
At JackpotCity Casino, New Zealands can enjoy daily, weekly, and monthly promotions, most of which include deposit match bonuses. To take advantage of these offers, simply log in to your account, check the day's offer, and make the required deposit to claim it.
For added excitement, JackpotCity Casino offers a bonus wheel where players can spin daily for a chance to win free spins and other prizes. You'll receive a notification each time the wheel is ready to spin, which is usually every day you log in!
Although no special promotions were found at JackpotCity Casino at the time of this review, the casino may host special tournaments or prize draws during certain times of the year, especially on occasions like Christmas, Halloween, and Easter.
Visit the casino's Promotions Page periodically, or watch your inbox if you've opted for marketing communications.
VIP Program
Besides the regular offers, existing players at JackpotCity Casino can benefit from the Loyalty program, which is open to anyone making a real money deposit.
In fact, as soon as you make a successful deposit, the casino will award you 2500 FREE Loyalty Points to start. Players begin at the Bronze level and can climb the remaining five levels to enjoy more perks.
The loyalty points can be redeemed for bonus credits in increments. These credits will appear in your bonus balance to use and wager like any other casino bonus.
Furthermore, VIP members (top-level players) will receive additional rewards such as a dedicated support team, exclusive and customized bonuses, and quicker point-earning capability.
Good Welcome Offer but Few Regular Promotions
The JackpotCity Casino bonus provides a great start to your casino experience. However, apart from a fortune wheel, there are not many regular promotions, which is disappointing.
The welcome bonus has a wagering condition of x50 applied to the bonus amount. This is somewhat high compared to the industry standard of x35.
Sign Up for a New Account at JackpotCity
Opening an account at JackpotCity Casino is straightforward. Just follow these steps to get started for free:
- Click the “Register” button located at the top right of the website.
- Choose a username and password, then fill out the necessary details.
- Verify that you are of legal age to play.
- You will receive an email confirming your account creation in no time!
Once you’ve signed up at JackpotCity Casino, you’ll see alerts at the top-right of your screen, plus you can try out various games for free in demo mode. Additionally, registered users can spin the Bonus Wheel at no cost for a chance to win a prize!
Simple Sign-Up Process
Finishing the registration at JackpotCity takes just a few minutes. It only gathers the most essential personal details.
This is typically addressed later when it’s time to withdraw your winnings. The casino will need documents to confirm your age and identity.
JackpotCity Payment Options
Carefully Selected Payment Methods
While the casino doesn’t offer a large variety of payment options, the ones available are dependable, trusted, and commonly used in New Zealand.
Including a couple of Cryptocurrencies and more e-wallets would be beneficial, as they are often favored for online gambling.
Games Available at JackpotCity Casino
The main reason to play at JackpotCity Casino is its game collection, which we'll explore here.
If you’re a fan of the leading provider Microgaming, you’re in luck, as JackpotCity uses its software and offers most of its games, ranging from slots to progressive jackpots, table games, and video poker.
Online Slots
The slot collection at JackpotCity Casino is impressive. You’ll find all the top titles from Microgaming, including Thunderstruck, Avalon, Immortal Romance, Tomb Raider, Playboy, and a selection of classic reel slots.
The lineup boasts over 400 online slots, and JackpotCity continues to add new games as they are released.
Jackpot Games
A highlight of this casino is its jackpot slot collection, featuring the highest-paying progressive jackpots by Microgaming.
Pick from the millionaire-makers Mega Moolah and Major Millions, plus other popular games like Cash Splash, Treasure Nile, and Fruit Fiesta.
Table Games
Players who enjoy table games will find over 40 online Blackjack variants, as well as multiple versions of Online Roulette, Craps, and Baccarat at JackpotCity casino.
All table games are powered by Microgaming, and players can try them for free to practice their strategies!
Video Poker
The Video Poker game selection at JackpotCity Casino is extensive, featuring popular titles like Joker Poker, Deuces Wild, and All American Poker.
A separate online Bingo section is available at JackpotCity, including 75 Ball Bingo, 90 Ball Bingo, and Mobile Bingo.
For more variety, players can also try Keno games or simple scratchcards.
JackpotCity Live Casino
Today, no online casino is complete without a live dealer section, allowing table game players to challenge others and dealers in real time!
The live casino at JackpotCity Casino is powered by Evolution Gaming and includes various versions of Roulette, Blackjack, and Baccarat, along with a few live game shows.
Just Two Providers, Yet Plenty of Games
Although JackpotCity mainly features Microgaming, you can find everything from online slots to table games and instant win games.
The live casino is outstanding, as expected from Evolution Gaming’s offerings.
Even though the limited number of providers might deter some players, Microgaming fans will enjoy the selection.
Ready to Claim Your Winnings? Here's What to Know
If you have funds in your Cash Balance, you can request a withdrawal from JackpotCity Casino by following these steps after logging in:
- Click on the “Banking” tab and choose “Withdrawal”.
- Follow the instructions and input the amount you want to withdraw.
- Verify your details.
The same method you used to deposit will automatically be used for withdrawals, unless unavailable; then you can opt for another method.
JackpotCity Casino holds withdrawal requests for 24 hours before processing them.
The minimum withdrawal is C$50, and the maximum is equivalent to GBP10,000 per day.
Just a 24-Hour Wait!
JackpotCity aims to process withdrawals within 24 hours. However, remember that payment providers may have their own time limits.
Even if the casino acts quickly, it could still take a few days for the funds to arrive.
JackpotCity Casino Customer Service
If you need help, you can reach JackpotCity’s support team via live chat, available 24/7. Players can also email through the contact form, or check the FAQ section for more information.
Limited Support Options
It's great that support is available 24/7, but the contact options are limited. There's only a live chat option, and emails must be sent through the website.
Adding a phone line would greatly enhance the service.
Responsible Gambling Efforts
JackpotCity Casino follows Responsible Gambling standards to protect against underage gambling and addiction. On their site, you’ll find tools like:
- Gambling Questionnaire – helps assess your gambling behavior.
- Deposit limits – set daily, weekly, and monthly limits.
- Self-exclusion options for a minimum of 24 hours or 6 months.
Players wanting to stop playing can close their JackpotCity Casino account by contacting customer service.
JackpotCity Casino New Zealand: Our Verdict
JackpotCity Casino delivers a strong online gaming experience for different kinds of players, especially with its selection of Microgaming slots, table games, and jackpot games.
While bonus wagering terms could be better, we appreciate their regular promotions and user-friendly site, and recommend it to our New Zealand readers.
If you’re ready for exciting gambling entertainment, check out JackpotCity casino using the links here and make your first deposit to get up to C$1,600 in bonuses!